A quick reference to the states you'll see on your dashboard and what moves something from one to the next.
Event states
| State | Meaning | What you can do | Moves on when… |
|---|---|---|---|
| Upcoming | Published, not yet started | Edit most settings, set the timing line, open registration, start it | You start it (or it auto-starts at the scheduled time) |
| Live | The event is running | Watch the field, handle Alerts, finish/reset athletes | You finish it, or it's closed out after the cut-off |
| Finished | Ended | Publish and export results, view the final leaderboard | None (terminal) |
| Cancelled | Called off | View registrants; it won't start | None |
| Archived | Historical | Read-only | None |
Some settings lock once the event is live or once athletes have registered, so set those early. See Create an event.
Going live. There's no manual "Go Live" button: an upcoming event goes live on its own, either at its scheduled start time or on the first athlete's ping after that time, whichever comes first. The one manual override is Start Race Now, on the manage screen's Event Day tab, for firing the gun yourself on a race instead of waiting for the scheduled time. The destructive End Event control lives on the same tab once the event is live. If a timing point or checkpoint is still missing, a warning shows on Event Day explaining the event "won't go live automatically" until you fix it, with a link to the Course tab. Meet-ups don't need this: they don't carry a timed status the same way, so there's nothing to gate.
The manage screen's tabs are Summary, Event Day (called Meet-up Day for a meet-up), Course, Registration, Sponsors and Danger. An older "Setup" tab name still works as a link (it redirects to Event Day) but isn't shown any more.
Rider statuses
| Status | Meaning |
|---|---|
| Registered | Joined the event but hasn't started tracking |
| Started | Tracking live |
| Finished | Crossed the line, ended their activity manually, or finished at the cut-off |
| DNF | Did not finish — reachable on every format except a meet-up, by abandoning/ending early, from the dashboard, or by the cut-off, if you set it to DNF |
| DNS | Did not start (registered but never began) |
| Withdrawn | The athlete cancelled their own registration before the event; no longer counts against capacity |
What changes an athlete's status
- Started: the athlete taps Start and begins tracking.
- Finished: on race, time trial, sportive / gran fondo or point-to-point, they cross the finish line or reach the final checkpoint, or you finish them from the dashboard, or the cut-off closes them out as finished. A meet-up is the one format that's DNF-exempt for the athlete's own ending: reaching the end or ending early both always land as Finished (founder decision, 2026-08-05, after a social meet-up incorrectly recorded a rider as DNF). See Event formats.
- DNF: possible on every format except a meet-up. On a race or time trial the athlete taps Abandon (behind a confirm/challenge code); on a sportive or point-to-point, ending early with the app's normal end control is recorded as DNF too — unranked doesn't mean DNF-exempt, only a meet-up is (founder ruling, 2026-09-02: "a sportive is a challenge; although it is not a race, people still fail to finish a challenge"). You can also mark any athlete DNF by hand from the dashboard, or have the cut-off close them out as DNF — on any format, meet-ups included, if you have a specific reason to. When you set a cut-off, you choose whether it marks people DNF or finished (configurable from the Event Day tab after creation); the default is DNF.
- Withdrawn: the athlete withdraws their own registration; you can also set this manually from the dashboard.
- Reset: you can send an athlete back to Registered from the dashboard, for example so they can start again, which clears their previous live state.
Important
Once an athlete is Finished, their result freezes everywhere: marker at the line, time and position locked. Late GPS data draining off their phone can complete the trail up to the finish moment but can never change a finisher's time or position. This is what keeps your published results trustworthy. See Why your distance and time are accurate.